Since they have been appointed in 2008, they have been a breath of fresh air! We have been very satisfied with their performance. Core is a highly professional, hands on organisation who more importantly stick to their promises and manage expectation exceptionally well. I always felt a low priority, short changed and ultimately dissatisfied with our previous managing agent. Core has restored my faith that it is possible to find a company to deliver what should be a relatively simple service in a clear, responsive and cost effective way.
With our previous managing agents we had several property managers during my tenure on the Board, staff attrition is now no longer a problem. Since appointing Core in 2010 we have had one property manager as our licensed property manager, who is supported by David Ward, a highly experienced property manager. The continuity of this property manager and support from David ensures that we no longer have to train in a new property manager every 12 months.
Thank you for your tender presentation yesterday. You obviously have an excellent understanding of the centre and the current operation of same. The explanation of expenditure control for the new financial year and cost saving methods were explained in a very clear and concise way and was very helpful for our decision making process.
I have found David and the staff at Core to be extremely hard working in the delivery of a very professional and responsible managing agents service. The ground work put in initially to build up an extensive knowledge of our buildings operation and the current tenants requirements was extraordinary. They continue to work tirelessly negotiating on our behalf to get the best deal possible for us and our tenants. They have been creative with their improvement strategies and insure my tenants and I continue to have a very positive relationship. It is great to see real enthusiasm for the management of the property that had been lacking previously and I wouldn’t hesitate to recommend Core Commercial to any property owner.
As a matter of note I wish to highly commend your highly effective and professional Ms Lean O'Connor. I have had dealings with Lean over a number of years now and find her most professional and indeed delightful to deal with. Please pass my comments onto your senior management!